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Extended Stay America - Memphis - Wolfchase Galleria

ex. Extended Stay Deluxe - Memphis - Wolfchase Galleria

2520 Horizon Lake Dr, Memphis, Tennessee, United States, 38133  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Extended Stay America - Memphis - Wolfchase Galleria

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Coffee/Tea in lobby

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Spa and relaxation

Spa centre

Overview

Extended Stay America - Memphis - Wolfchase Galleria is rated 2 stars and provides visitors with a free private car park, an elevator and a vending machine. The hotel opened its doors in 1999 and was remodeled in 2006.

A convenient location makes a museum and a church easily reachable.

Memphis Zoo is 19 km of the property, while National Civil Rights Museum Lorraine Motel is around 25 km away.

A 30-minute drive will take guests to Memphis International airport.

Rooms

Extended Stay America - Memphis - Wolfchase Galleria features 123 guestrooms with individual climate control, wireless internet, a personal safe, a dining area and a writing desk. They come with a microwave, a fridge and a cooktop as well as bathrooms with a bathtub, a shower and a hairdryer.

Eat & Drink

Guests are offered a continental breakfast served in the bar. The lively bar serves a selection of coffee, tea and spirits. Joe's Crab Shack treats guests with American meals and lies within 100 meters from the property.

Services

Guests can make use of 24-hour front desk, laundry and ironing service on site.

Relax

Leisure facilities feature an outdoor swimming pool, barbeque grills and a golf course. Extended Stay America - Memphis - Wolfchase Galleria offers a fitness centre and an exercise room for guests to keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2006.  Number of rooms:   123.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Children are welcome
  • Lift
  • Vending machines
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Laundry

Dining

  • Continental breakfast
  • Coffee/Tea in lobby

Business

  • Meeting room

Spa & Leisure

  • Seasonal outdoor pool
  • BBQ facilities
  • Spa centre
  • Sauna

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bath/ Shower
  • Hair dryer

Self-catering

  • Kitchen
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 18 years
Existing bedding FREE

Pets

Pets are allowed on request.

How to reach hotel

hotel Extended Stay America - Memphis - Wolfchase Galleria Memphis location
Show big map »

Hotel Address:

2520 Horizon Lake Dr, Memphis, Tennessee, United States, 38133

Get directions
Airports
  • Bus stop
    4300 ft
Restaurants
  • Joe's Crab Shack - Horizon Center
    400 ft
  • Jim 'N Nick's Bar-B-Q (cuisine: American)
    1900 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of rooms:
    123

Rooms and availability

One-Bedroom King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
One-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

1 BDRM SUITE 1 KING BED NONSMKNG FREE WIFI AND GRAB AND GO BKFST 32IN LCD TV SLEEPER SOFA KITCHEN DINING AND WORK AREA

One-Bedroom Suite
  • Max occupancy:

    4 persons

  • Check Prices
Room Description:

This non-smoking suite features a fully equipped kitchen, a cable TV and a work desk.

Deluxe Queen Studio
  • Max occupancy:

    6 persons

  • Bed type:

    1 Queen-size bed, 2 Double beds

  • Check Prices
Room Description:

This studio has a kitchenware, dining area and toaster.

Deluxe Queen Studio Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Deluxe King Studio
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

This single room features a kitchenware, toaster and air conditioning.

Executive One-Bedroom King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices

Extended Stay America - Memphis - Wolfchase Galleria Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Local attractions

  • Dixon Gallery & Gardens9.1 mi
    4339 Park Ave
  • Liberty Bowl Memorial Stadium 11.3 mi
    335 S Hollywood St
  • Levitt Shell11.6 mi
    Overton Park, Memphis, Memphis
  • Children\'s Museum of Memphis11.2 mi
    2525 Central Ave
  • Rhodes College11.4 mi
    2000 N Parkway

Restaurants nearby

  • Joe's Crab Shack - Horizon Center400 ft

    Address: 7990 Horizon Center Blvd
    Phone: (901) 384-7478

    54% likes this, based on 51 reviews

  • Genghis Grill2100 ft

    Address: 2362 N. Germantown Pkwy

    82% likes this, based on 49 reviews
    Cuisine: Mongolian

  • Shogun Japanese Steakhouse2200 ft

    Address: 2324 N Germantown Pkwy
    Phone: 901-384-4122

    Cuisine: Japanese
    Price Range: USD 31 - USD 31

  • Jim 'N Nick's Bar-B-Q1900 ft

    Address: 2359 N Germantown Pky
    Phone: 901-388-0998

    72% likes this, based on 54 reviews
    Cuisine: American
    Price Range: USD 4 - USD 36

  • Abbay's2100 ft

    Address: 2345 N Germantown Pkwy
    Phone: 901-384-7622

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of rooms:
    123

Extended Stay America - Memphis - Wolfchase Galleria Reviews

Guest reviews are submitted by our customers after their stay at Extended Stay America - Memphis - Wolfchase Galleria

5.6
Guest ratingBased on7 reviews

Guest reviews

  • 2.4

    Dirty room, next room wasn't clean enough either. Found purse with cash. Nobody helped. Then had housekeeper tell us that she was the person ransacking our room looking for the purse while we were at dinner. Tried over and over to speak to the manager. She was told my room number and said she would come down. Caught her in the hallway for the third time, and asked her if she was willing to deal with me yet. She told me she would be to my room as soon as she delivered pillows. She refused to come. Went to lobby to get a receipt for the cash deposit I made at checkin, and there was a long line and no staff there. I went outside and talked to the police about the room ransacking, then came back in. Line was longer and still no staff. People were still waiting for rooms and for a person at the desk to check them in. I finally called Booked.net, which is the only reason I was taken care of! Long story short? This place is a nightmare. The management is horrendous and the staff is ignorant as to how to handle themselves with guests or in a business at all for that matter. Also, from the moment we checked in, there was an overwhelming smell of pot. Not only was the smell in the lobby, but it was upstairs as well. Who is on site to take care of this? Not a manager! I hope you fire management and find somebody capable of running a business. THE ONLY TIME I HEARD FROM MANAGEMENT AT ALL WAS WHEN GRETTA FROM THE CORDOVA PROPERTY CALLED ME BECAUSE THE 800 number had incorrectly put my information in the system. She was wonderful. I moved to her hotel, and although it isn't the newest, she and her entire team made me feel totally at home. Maybe put Greta over BOTH OF THESE HOTELS. I guarantee things would be fixed!

  • 3.2

    very quite

    Construction was going on My laptop charger disappeared from the room Breakfast is not available most of the times

  • 2.4

    Nothing

    The staff was VERY UNPROFESSIONAL! They had no care that I was there for my wedding, they were rude and just plain unsympathetic.. My friends traveled from 12 hours away and had to wait several hours before they could check into their rooms. The rooms smelled like smoke and urine..

  • 7.4

    Furniture needs some updating.

  • 7.8

    Clean, friendly staff & very understanding.

    Shower not working, worn out chairs in room. Difficult to locate hotel.

  • 5.4

    I really liked the location because it was right off the interstate & across the street from the Galleria & surrounded by other stores & restaurants.

    The layout of the room is terrible, it's very small & compact, you have to go through the bedroom to gain access to the restroom & bath/shower facilities & not to mention that there is NO TV in the sleeping quarters, I have never been to a hotel & there is no TV in the bedroom, that was absolutely HORRIBLE, due to that I will not use this particular property again.

  • 3.8

    The location is okay, it's a little off the main path but there is lots in the area.

    One room was stricken with black mold in the bathtub. The 2nd room had a awful stopper in the tub with the shower head dangling from the wall. There was a live spider in the sheets!!

How to reach hotel

hotel Extended Stay America - Memphis - Wolfchase Galleria Memphis location
Show big map »

Hotel Address:

2520 Horizon Lake Dr, Memphis, Tennessee, United States, 38133

Get directions
Airports
  • Bus stop
    4300 ft
Restaurants
  • Joe's Crab Shack - Horizon Center
    400 ft
  • Jim 'N Nick's Bar-B-Q (cuisine: American)
    1900 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of rooms:
    123