Extended Stay America - Memphis - Wolfchase Galleria

ex. Extended Stay Deluxe - Memphis - Wolfchase Galleria

2520 Horizon Lake Dr, Memphis, TN, United States, 38133show map
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Rooms and Guests
2Guests1room
Highlights
5
Guest ratingBased on  5 reviews
Overview

Extended Stay America - Memphis - Wolfchase Galleria is rated 2 stars and provides visitors with a free private car park, an elevator and a vending machine. The hotel opened its doors in 1999 and was remodeled in 2006.

A convenient location makes a museum and a church easily reachable.

Memphis Zoo is 19 km of the property, while National Civil Rights Museum Lorraine Motel is around 25 km away.

A 30-minute drive will take guests to Memphis International airport.

Rooms

Extended Stay America - Memphis - Wolfchase Galleria features 123 guestrooms with individual climate control, wireless internet, a personal safe, a dining area and a writing desk. They come with a microwave, a fridge and a cooktop as well as bathrooms with a bathtub, a shower and a hairdryer.

Eat & Drink

Guests are offered a continental breakfast served in the bar. The lively bar serves a selection of coffee, tea and spirits. Joe's Crab Shack treats guests with American meals and lies within 100 meters from the property.

Services

Guests can make use of 24-hour front desk, laundry and ironing service on site.

Relax

Leisure facilities feature an outdoor swimming pool, barbeque grills and a golf course. Extended Stay America - Memphis - Wolfchase Galleria offers a fitness centre and an exercise room for guests to keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2006.  Number of rooms:   123.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Laundry
TV

Flat-screen TV

Sports & Fitness

  • Fitness centre

Services

  • Laundry

Dining

  • Breakfast

Spa & Leisure

  • Seasonal outdoor pool
  • BBQ facilities

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Kitchen
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Joe's Crab Shack - Horizon CenterJoe's Crab Shack - Horizon Center400 ft7990 Horizon Center Blvd
Jim 'N Nick's Bar-B-QJim 'N Nick's Bar-B-Q1900 ft2359 N Germantown Pky
Genghis GrillGenghis Grill2100 ft2362 N. Germantown Pkwy
Abbay'sAbbay's2100 ft2345 N Germantown Pkwy
Shogun Japanese SteakhouseShogun Japanese Steakhouse2200 ft2324 N Germantown Pkwy
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Bellevue Baptist ChurchBellevue Baptist Church1.3 mi2000 Appling Rd
Davies Manor Plantation Davies Manor Plantation 3.2 mi9336 Davies Plantation Rd
Dinstuhl\'s Fine Candy Company, Inc.Dinstuhl\'s Fine Candy Company, Inc.5.3 mi5280 Pleasant View Rd
Memphis National CemeteryMemphis National Cemetery8.2 mi3568 Townes Ave
Theatre MemphisTheatre Memphis8.4 mi630 Perkins Extd, Memphis
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Getting around
Airports
Memphis International (MEM)14.6 mi
Bus
Bus stop4300 ft
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Reviews
5.4
Guest ratingBased on  5  reviews
  • 2.4
    Guest rating

    Dirty room, next room wasn't clean enough either. Found purse with cash. Nobody helped. Then had housekeeper tell us that she was the person ransacking our room looking for the purse while we were at dinner. Tried over and over to speak to the manager. She was told my room number and said she would come down. Caught her in the hallway for the third time, and asked her if she was willing to deal with me yet. She told me she would be to my room as soon as she delivered pillows. She refused to come. Went to lobby to get a receipt for the cash deposit I made at checkin, and there was a long line and no staff there. I went outside and talked to the police about the room ransacking, then came back in. Line was longer and still no staff. People were still waiting for rooms and for a person at the desk to check them in. I finally called Booked.net, which is the only reason I was taken care of! Long story short? This place is a nightmare. The management is horrendous and the staff is ignorant as to how to handle themselves with guests or in a business at all for that matter. Also, from the moment we checked in, there was an overwhelming smell of pot. Not only was the smell in the lobby, but it was upstairs as well. Who is on site to take care of this? Not a manager! I hope you fire management and find somebody capable of running a business. THE ONLY TIME I HEARD FROM MANAGEMENT AT ALL WAS WHEN GRETTA FROM THE CORDOVA PROPERTY CALLED ME BECAUSE THE 800 number had incorrectly put my information in the system. She was wonderful. I moved to her hotel, and although it isn't the newest, she and her entire team made me feel totally at home. Maybe put Greta over BOTH OF THESE HOTELS. I guarantee things would be fixed!

  • 3.2
    Guest rating

    very quite

    Construction was going on My laptop charger disappeared from the room Breakfast is not available most of the times

  • 2.4
    Guest rating

    Nothing

    The staff was VERY UNPROFESSIONAL! They had no care that I was there for my wedding, they were rude and just plain unsympathetic.. My friends traveled from 12 hours away and had to wait several hours before they could check into their rooms. The rooms smelled like smoke and urine..

  • 7.8
    Fabulous

    Clean, friendly staff & very understanding.

    Shower not working, worn out chairs in room. Difficult to locate hotel.

  • 3.8
    Guest rating

    The location is okay, it's a little off the main path but there is lots in the area.

    One room was stricken with black mold in the bathtub. The 2nd room had a awful stopper in the tub with the shower head dangling from the wall. There was a live spider in the sheets!!

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Highlights
5
Guest ratingBased on  5 reviews
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Memphis International (MEM)14.6 mi
Bus
Bus stop4300 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room